Compliance Administrator, Regulatory Governance

We are seeking a talented individual to join our Risk & Compliance Team at Mercer. This is a hybrid role, working at least two to three days a week in our offices based in Sydney or Melbourne.

Compliance Administrator, Regulatory Governance Office

The newly established Regulatory Governance Office is responsible for ensuing our organisation meets its obligations under including CPS 511, FAR, and ‘Fit and Proper’ under Regulatory Guide (RG 105).

This role provides comprehensive administrative and operational support to ensure all compliance processes, documentation, data and reporting mechanisms are effectively maintained and aligned with regulatory requirements.

Support a culture of regulatory compliance and continuous improvement by identifying process enhancements and efficiency gains in compliance administration relating to CPS 511, FAR and Fit and Proper, adapting to industry trends and evolving regulatory requirements for optimal operational effectiveness

We will count on you to:

• Manage and coordinate all administrative and operational duties related to AFSL, FAR and CPS 511 requirements, ensuring documentation, artifacts, and records are accurately maintained and accessible. This includes organising files, tracking compliance-related documentation, and supporting other team members regarding administrative processes and requirements. 
• Assist in monitoring compliance with CPS 511, FAR and Fit and Proper processes by tracking relevant data and ensuring that any compliance gaps are addressed through the preparation of compliance reports for internal stakeholders and providing regular updates to senior management on key compliance areas.
• Assist in managing any incidents related to FAR, CPS 511 or Fit and Proper by systematically collecting, tracking and distributing information to ensure documentation is accurate, corrective actions are tracked, and reports are submitted to relevant stakeholders.
• Provide administrative support for training and awareness initiatives related to FAR, CPS 511, and Fit and Proper to ensure that relevant persons are well-trained and aware of their responsibilities by organising training sessions and distributing educational materials
• Conduct regular assessments of information and data quality related to FAR, CPS 511 and Fit and Proper, implementing corrective actions as needed to maintain high standards of accuracy and reliability.
• Support the development of operational processes to enhance efficiency within the Office to ensure improvements in information gathering and reporting related to regulatory requirements by identifying and implementing effective solutions.
• Benchmark current practices against industry standards and best practices to identify opportunities for continuous improvement in governance, compliance processes and risk management by analysing gaps and recommending enhancements.

What you need to have:

• Experience in regulatory compliance or governance, preferably within a large superannuation or other financial services organisation.
• Experience in interpreting regulation and in drafting formal corporate documentation, including procedures.
• Experience in interpreting legal requirements of legislation.
• Demonstrated ability to develop detailed knowledge of business processes
• Strong communication skills both written and oral.
• Desirable but not essential:

• Prior knowledge and experience of FAR &/or BEAR
• Experience working in or providing performance and reward operational expertise

• Ability to manage deliverables with rapidly changing priorities and demands.
• Senior specialist level interpersonal skills, written and verbal communication.
• Strong technical skills in regulatory/legal and compliance
• Good organisational skills and an ability to work to tight deadlines.
• Uses available technology to improve practices and own productivity.
• Makes sound recommendations based on analysis and findings in reporting.
• Professional technical writing.

What makes you stand out:

• Prior knowledge of BEAR and FAR is desirable

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
• Hybrid working model

About us:

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.